Communication

(click on the image for a larger view)

All of the actors in the simulation can communicate with each other by using:

email
mail
the telephone
by simply walking over and talking to the person

Message content and tonality have a direct influence on an agent's internal and external reaction. The 3 tonalities can be seen just above the "Envoyer" button:

Positive
Neutral
Negative

For instance, if an agent has asked for vacation and is refused rather coldly by the manager, this can dramatically affect affinities towards his superior and even increase stress and frustration.